No word from Lane Bryant

As of now, over twenty-four hours after sending my response, I have heard nothing. I think I’d sooner pop a diet pill and lose fifty pounds before hearing anything from them. It looks like they can quote their typical terms of service for returns and exchanges, but don’t want to go above and beyond in order to stand by their products.

Category: Reviews



One response to “No word from Lane Bryant” - Jump to comment form

  1. Publicly Anonymous wrote on #

    That’s quite unfortunate and lame- I’ve noticed a lot of retailers will let you return online merchandise in the store but not store items to the site for situations just like yours. To make it more complicated some stores which let you return online items in-store have SOME ‘special’ items that have to be returned to online. Too much!

    You could try calling the store itself and asking if you can send it for a refund/exchange. It’s a long shot because obviously if the manager you speak to agrees they can’t guarantee they’ll be there to receive it, so it is a liability for them.

 

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